My Little Necklace Warranty — Extra Peace of Mind for Your JewelleryUpdated 16 days ago
The My Little Necklace Warranty is an optional 2-year protection plan that you can add during checkout when selecting your delivery method.
It’s designed to give you confidence and reassurance long after your jewellery arrives.
🔒 What Does the Warranty Cover?
Your warranty includes protection against specific issues, such as:
✅ Chain replacement
If your chain breaks, we will replace it for you.
✅ Visible structural damage
Any damage that affects the wearability or function of your piece.
This ensures your jewellery remains beautiful and fully wearable throughout the warranty period.
⚠️ What’s Not Covered?
The following types of damage fall outside the scope of the warranty:
❌ Exposure to saltwater, chlorine, perfumes, or harsh chemicals
❌ Accidental loss or theft
❌ General wear and tear from everyday use
❌ Tarnishing due to lack of care or improper storage
Our warranty is designed to protect against faults — not damage caused by incorrect use.
📩 How to Use Your Warranty
If you purchased the My Little Necklace Warranty and need support, simply:
Email our Customer Care team at [email protected]
Include a clear description of the problem
Attach photos showing any visible damage
Our team will review your case and provide a solution within 24–48 hours.
✨ We’re Here to Help
Your satisfaction means everything to us.
With the My Little Necklace Warranty, you can enjoy your personalised jewellery with complete confidence for years to come.
If you have any questions, please feel free to reach out — we’re always happy to assist! 💛